Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Ramos

Wesley Chapel,Florida

Summary

Detail-oriented individual with exceptional customer service and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Boba Barista

Boba Macs
04.2024 - 08.2025
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Created wide variety of drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders and process payments.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.

Sales Associate

We Rock Rocks
10.2023 - 06.2024
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Collison Center Receptionist

Bev Smith Toyota
08.2023 - 09.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Pasco E-school
Spring Hill, FL
05.2022

Skills

  • Cash handling and management
  • Point-of-sale system operation
  • Professional demeanor
  • Organization skills
  • Customer/Client relations
  • Multitasking and prioritization
  • Stocking and receiving
  • Teamwork and collaboration
  • Cleaning techniques
  • Customer service

Timeline

Boba Barista

Boba Macs
04.2024 - 08.2025

Sales Associate

We Rock Rocks
10.2023 - 06.2024

Collison Center Receptionist

Bev Smith Toyota
08.2023 - 09.2023

High School Diploma -

Pasco E-school

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