Accomplished professional with over fourteen years of experience working in clinical and research managerial roles. Effective leader in process optimization, collaboration, problem solving, and integration.
-All responsibilities listed in Scientific Program Leader I listed below, plus:
-Concurrently managing multiple NIH, CDC, and industry-based clinical trials (Phases I-IV), including:
-Manages all aspects of assigned clinical studies from study plan development to close-out
-Negotiating and facilitating site budgets and contracts
-Collaborate with finance administrators to track project spending and report financial highlights to the primary investigators
-Serve as the primary communication channel with external collaborators, sponsors, and subcontractors
-Draft project proposals, including operational requirements, pricing and schedules for projects
-Writing trial summary reports and drafting complex scientific presentations summarizing work for Scientific Advisory Board Meetings
-Leads protocol development and Manual of Procedures development
-Assists in development of study related documents, including Clinical Research Forms, Informed Consents, and Manuals of Operations
-Develop risk management plans and provide warnings of serious deviations or variations that may compromise programmatic deliverables
-Developing databases (i.e. REDCap) and working closely with biostatisticians to manage and review study analysis
-Overseeing Quality Assurance/Quality Control processes
-Collaborate with groups across Duke to monitor progress reports and milestones; coordinating processes to ensure contract reporting requirements are completed and submitted in accordance with the deadlines for each program
-Plan, lead, and facilitate regular cross-functional project team meetings.
-Develop detailed task lists and work effort assessment and short and long-term resource allocation plans based on input from all key players and team members
-DVTU floor warden/Safety Committee Member, communicating policies and procedures to employees during emergencies
-Managed all staffing/operations at the Duke Sleep Disorders Center for all shifts, 24/7, seven days a week
-Successfully re-accredited sleep center through the American Academy of Sleep Medicine (October 2018)
-Increased home sleep testing volume 202% from FY16 (July/2015 –June 2016) through FY19 (July 2018 –June 2019)
-Implemented hypoglossal nerve simulator therapy –Duke hospital first in NC to introduce new therapy
-Implemented new workflow process to allow for “chartless” documentation –allowing all PHI to be documented solely on Duke approve servers and on Epic for HIPPA compliance.
-Partnered with the Health Information Management department to load years of historical patient data into the patient’s electronic medical record.
-Implemented new workflow for patient billing to remain compliant with federal regulations
-Increased team leadership positions by 50%
-Project manager of the sleep lab renovation -9 day shut down. Collaborated with building contractors, medical equipment vendors, as well as Duke Hospital Infection control to maintain patient safety standards
-Implemented new safety protocols and equipment for patient and staff safety
-Managed operations/workflow on scheduled shift
-Direct patient care -performing all overnight sleep testing, including diagnostic, CPAP, BiPAP, ASV
-Handled interpersonal conflict and intervened when necessary to resolve issues
-Corrects and reports issues of missing/incorrect billing information
-Managed charge reconciliation process
-Continued to manage all activities listed under Polysomnographic Technologist I/II position
-Managed operations/workflow on scheduled shift
-Direct patient care -performing all overnight sleep testing, including diagnostic, CPAP, BiPAP, ASV
-Handled interpersonal conflict and intervened when necessary to resolve issues
-Corrects and reports issues of missing/incorrect billing information
-Managed charge reconciliation process
-Head chair of the departmental Policy/Procedure Committee – Ensuring policies in the lab are current and within AASM guidelines
-Successfully ensured that the Duke Sleep Disorders Center achieved re-accreditation in 2013
-Implemented and created a patient caregiver consent form to ensure safety for patients and technologists
-Successfully passed and obtained registry through the Board of Registered Technologists (BRPT) in 2011
-Performed overnight sleep studies, including diagnostic, CPAP, BiPAP, and ASV studies
-Scored sleep studies according to AASM guidelines
-Received multiple departmental patient recognition awards due to excellent service
-Recognized the need and implemented Spanish translated patient documentation for non-English speaking patients
-Successfully promoted to Polysomnographic Technologist II through the clinical ladder process in May 2012