EMILY RASCON
Summary
Energetic and personable with a natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions, along with always finding a way to help others and giving the best. Committed to providing exceptional service and an enjoyable atmosphere.
Overview
4
4
years of professional experience
Work History
General Merchandiser
Meijer
Bloomingdale, IL
03.2022 - 09.2023
- Maintained clean, neat, and well-stocked sales floor, enhancing customer experience and supporting consistent sales.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Communicated effectively with colleagues at all levels of the organization, promoting a positive work atmosphere.
Host/Runner
IHOP
Addison, IL
05.2022 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Managed seating, reservations, waitlists, and rearrangements when needed.
- Answered any customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest and during rush hours.
Front Desk Receptionist
Hampton Inn & Suites Addison
Addison, IL
01.2026 - 06.2026
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Handled cash transactions, processed payments, and maintained accurate financial records daily.
- Maintained lobby area cleanliness and organization, creating a welcoming environment for visitors.
- Responded to inquiries and room requests made online, by phone, and via email.
Lead Server
Wyndemere Senior Living
Wheaton, IL
12.2024 - Current
- Takes orders, reservations, and calls for all residents. Along with hosting when needed or to fill in.
- Assist residents with serving food and working with peers to bring the best service to them.
- Provides exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Work in serving food during peak hours to ensure timely service for all residents and employees when needed.
Education
Associate's Degree - Healthcare
College of DuPage
Glen Ellyn, IL06-2026
High School Diploma -
Lake Park High School
Roselle, IL05-2023
Skills
- Customer service
- Detail-oriented
- Multitasking proficiency
- Effective time management
- Team collaboration
- Adaptable to change
Languages
- English
- Spanish
Timeline
Front Desk Receptionist
Hampton Inn & Suites Addison
01.2026 - 06.2026
Lead Server
Wyndemere Senior Living
12.2024 - Current
Host/Runner
IHOP
05.2022 - 12.2024
General Merchandiser
Meijer
03.2022 - 09.2023
Associate's Degree - Healthcare
College of DuPage
High School Diploma -
Lake Park High School