Emily Reeves
Murphy,NC
Summary
With a proven track record at Blue Ridge Mountain Trail Rides, I excel in horse handling and guest relations, enhancing visitor experiences through expert communication and safety practices. My leadership in emergency procedures and wildlife education has significantly contributed to a safe, engaging environment, showcasing my ability to manage both equine care and customer engagement effectively. Im a very strong woman with great work ethic and tolerance. Worked in the horse/livestock industry for 5 years and always looking to learn more and experience more.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Horse Guide
Blue Ridge Moutain Trail Rides
06.2022 - Current
- Addressed conflicts among visitors to ensure a harmonious environment.
- Engaged groups through storytelling to create memorable moments.
- Communicated effectively with colleagues to streamline operations during busy periods.
- Educated guests about wildlife preservation through interactive sessions.
- Guided guests through emergency procedures to maintain safety awareness.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Guided groups of up to [Number] people on scheduled tours.
- Maintenance ( driving tractors and other heavy machinery, fixing fences, building stales and other wooded fences)
- Training new trail horses and getting them customer ready
- Taking care of other livestock animals (trimming goat feet, wound care etc
Horse Caretaker
Running Buck Ranch
05.2021 - 05.2022
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Kept records of vaccinations, worming and shoeing to maintain animal health.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Horse Caretaker
Little Creek Stables
04.2020 - 04.2021
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Worked with ranch hands to clean stables and riding areas.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Educated new staff members on proper horse handling techniques and safety protocols to ensure consistency in care across the team.
- Contributed to overall facility maintenance by repairing fences, clearing debris from pastures, and keeping common areas clean and wellorganized.
- Fit gear for horses and specific riders.
- Operated farm machinery and equipment necessary for the maintenance of pastures, paddocks, and arenas.
- Provided exceptional customer service to clients visiting the stable facility, ensuring a positive experience for both human and equine guests.
- Trained young horses for basic riding skills, leading to successful integration into riding programs.
Education
GED -
Tri-county Comunity Collage
Murphy, NCSkills
- Route navigation
- Expert communication
- Social perceptiveness
- Outdoor survival skills
- Environmental awareness
- Weather preparedness
- Strong leadership
- Creative solutions
- Customer engagement
- Guest relations
- Horse handling
- Farm operations
- Stable management
- Horse training
- Horse transportation
- Turnout management
- Fence repair
- Horse grooming
- Riding instruction
- Pasture management
- Saddle fitting
- Equine management
- Animal maintenance
- Construction safety
- Animal care
- Guest services
- Groundwork
- Safety practices
- Farm and ranch operations
- Western-style riding
- Livestock care
- Heavy machinery
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Horse Guide
Blue Ridge Moutain Trail Rides
06.2022 - Current
Horse Caretaker
Running Buck Ranch
05.2021 - 05.2022
Horse Caretaker
Little Creek Stables
04.2020 - 04.2021
- CPR/AED Certification
- First Aid Certification
GED -
Tri-county Comunity Collage
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