Emily Reiber
Hemlock
Summary
Dynamic and detail-oriented barista with exceptional customer service skills honed at Hemlock Coffee LLC. Proven ability to manage time effectively during peak hours while maintaining cleanliness and a welcoming atmosphere. Proficient in POS system operation and adept at fostering teamwork, ensuring a positive experience for all customers.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Barista
Hemlock Coffee LLC
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
Ice Cream Scooper
Frosty's Freezer and Pizzaria
06.2022 - 10.2023
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
Education
Mathematics
Hemlock High School
Hemlock, MI05-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Decision-making
- POS system operation
Timeline
Barista
Hemlock Coffee LLC
10.2023 - Current
Ice Cream Scooper
Frosty's Freezer and Pizzaria
06.2022 - 10.2023
Mathematics
Hemlock High School
Similar Profiles
Lori KeenLori Keen
Owner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting CompanyOwner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting Company
Daniel ThibodeauDaniel Thibodeau
Inventory and Sales Manager at Hemlock Christmas Tree FarmInventory and Sales Manager at Hemlock Christmas Tree Farm
Mitchell PardiMitchell Pardi
Sales Associate at Hemlock Hill RVSales Associate at Hemlock Hill RV
Brett GoodmanBrett Goodman
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Jeffery ReiberJeffery Reiber
Field Technician 5 at Charter SpectrumField Technician 5 at Charter Spectrum