Emily Resendez
Grand Prairie,TX
Summary
A Flexible and adaptable clerk with five years of clerical experience in a front-facing, able to provide quick and efficient data entry, filing, database management, a reliable college student seeking a position that reflects my experience, skills, and dedication, meeting goals, creativity, and the ability to follow through. Well-organized Data Management Specialist inputs a variety of data into information systems while managing multiple tasks and conflicting priorities. Orientation to numbers and enjoys working with technology and managing data.
Diligent [Desired Position] with background in support services. Effectively managed administrative tasks and provided exceptional customer assistance. Demonstrated reliability and adaptability in fast-paced environments, showcasing strong communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Support Staff
Dallas County District Attorney’s Office
04.2024 - Current
- Processing Check and credit card payments
- Processing hot check cases
- Customer service
- Process court fee payments and restitution
- Quality check on Money Orders/Cashiers Checks for payment
- Occasionally help the main DA switchboard when short staffed
- Direct the public on where they are supposed to go
- Managed car log when Investigators check out the vehicles
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
CLERK
Dallas County Sheriff's Department
09.2019 - 04.2024
- Warrant processing/ Warrant entry
- Bond information telephone line
- Assigning mapsco and squad numbers on warrants Running criminal histories / driver's license and Notice of Dispositions from the courts
- Recalling warrants per the courts / agencies
- Sending teletyped messages to other agencies regarding warrant status/ bond amount
- Quality Control by checking the information that was entered by a data entry clerk
- Supervise training for new hires/transfers
- Input data into spreadsheets and databases.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
Cashier/shift lead
Wingstop
05.2017 - 08.2019
- Training and mentoring new hires
- Accurate money handling
- Managed staff schedules
- Kept daily records on inventory
- Ensured smooth operations during peak hours
Education
Bachelor of Arts - Criminology/Criminal Justice
University of Texas At Arlington
03-2027
High School Diploma -
Advantage Academy
Grand Prairie, TX06-2018
Associates of Science degree -
Dallas College
Dallas, TX05-2023
Skills
- Verbal and written communication
- Detail – oriented skills
- Organization
- Proficient in software’s such as odyssey navigator, TLETS/open fox, AIS (adult information system), and Class 70 central
- Data entry
- Attention to detail
- Collaboration and teamwork
- Problem solving
- Adaptability
- Proficient in Microsoft office software
- Typing
- Warrant processing
- Customer service
- Team collaboration
- Effective communication
- Support services
- Documentation
- Clerical support
- Confidentiality
- Employee communications
Timeline
Support Staff
Dallas County District Attorney’s Office
04.2024 - Current
CLERK
Dallas County Sheriff's Department
09.2019 - 04.2024
Cashier/shift lead
Wingstop
05.2017 - 08.2019
Bachelor of Arts - Criminology/Criminal Justice
University of Texas At Arlington
High School Diploma -
Advantage Academy
Associates of Science degree -
Dallas College
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