Summary
Overview
Work History
Education
Skills
Timeline
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Emily Resler

Pensacola

Summary

Dynamic professional with a proven track record at Madril Insurance, excelling in customer service and problem-solving. Adept at fostering teamwork and collaboration, I enhanced client retention through strong relationships and effective communication. Passionate about continuous improvement and growth. Willing to go the extra mile in order to be sure the insured is properly aware of how they should be insured. Willing to learn and grow with the agency and be an asset in any way possible.

Overview

11
11
years of professional experience

Work History

Madril Insurance

Bryan Madril
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Associate

Bud Lovoy and Associates
06.2022 - 10.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Associate Financial Representative

Northwestern Mutual C/o Bud Lovoy
06.2014 - 06.2022
  • Improved office productivity by implementing efficient systems for tracking client data and maintaining records securely online.
  • Supported clients during major life events, such as retirement or career transitions, by adjusting their financial plans accordingly.
  • Increased client retention through building strong relationships and consistent communication.
  • Contributed to business development efforts by identifying prospects and initiating conversations about financial planning services.

Education

Associate of Science - Marketing And Management

Pensacola State College
Pensacola, FL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Madril Insurance

Bryan Madril
10.2022 - Current

Associate

Bud Lovoy and Associates
06.2022 - 10.2022

Associate Financial Representative

Northwestern Mutual C/o Bud Lovoy
06.2014 - 06.2022

Associate of Science - Marketing And Management

Pensacola State College

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Emily Resler