EMILY RIDGE
Signal Mountain,TN
Summary
Results driven professional with a strong background in managing fast paced environments. Specializes in management, banking, accounting, human resources, and administration. Exceptional communication skills, adaptability, and team leadership abilities. Proven track record of delivering outstanding results.
Overview
23
23
years of professional experience
Work History
Executive Assistant to the CIO
City of Chattanooga
11.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
Administrative Assistant and Accounting
Cutting Edge Firewood
10.2023 - Current
- Demonstrates proficiency in accounts payable, ensuring prompt payment and resolving discrepancies.
- Process payroll on a weekly basis.
- Manage and monitor employee expense accounts to ensure accuracy and compliance.
- Establish strong lines of communication with vendors, contractors, and external personnel.
- Balance bank and credit card accounts.
- Perform financial analysis for vendors and upper management.
- Manage recruitment process by creating job posts and screening applicants.
- Manage the onboarding process for new employees.
- Maintain and manage CEO's online presence on various platforms such as LinkedIn, Instagram, and Facebook.
- Manage CEO's calendar and schedule appointments for the CEO and other managers.
- Distribute W9 and various tax forms to newly onboarded vendors.
- Prepare necessary team reports.
- Generate detailed audit reports.
- Organize marketing events in collaboration with various companies.
Hamilton County Deputy Clerk
Hamilton County Clerks Office
06.2019 - 10.2021
- Processed new county business licenses.
- Created and issued marriage licenses.
- Issued and renewed driver's licenses.
- Administered renewal of handgun licenses.
- Processed applications for new hunting licenses.
- Processed notary applications and administered oaths to newly appointed notaries.
- Processed sales tax on boat purchases.
- Welcomed clients upon arrival at the office.
- Managed and routed phone inquiries.
Sales Support Coordinator
M&M Industries
08.2017 - 08.2018
- Managed accounts receivable for Tennessee and Arizona plants.
- Month-end reports.
- Created and reported expense reports for the sales staff.
- Accepted and processed credit applications for new customers.
- Updated and managed calendars and travel schedules for sales managers.
- Created and distributed reports for upper management containing information on annual sales, products sold, and current pricing.
- Ensured accuracy of sample orders by cross-referencing product specifications and shipping information for each individual customer.
- Efficiently handled and resolved all inquiries received through the company website.
- Maintained compliance files for DOT regulations and new accounts.
- Answered incoming phone calls to the office.
- Collaborated with national distributors to effectively refer clients.
Branch Manager
Regions Bank
08.2002 - 03.2015
- Analyzed daily, weekly, and monthly financial reports.
- Managed daily and weekly meetings.
- Responsible for driving branch performance results through strong individual sales performance, in addition to ensuring the team met and exceeded sales goals.
- Enhanced skills and capabilities of all team members through consistent coaching and development.
- Conducted outside sales calls to generate new business.
- Built and nurtured relationships with business clients.
- Educated customers and community in banking products and services.
- Participated in various community events.
- Ensured customers received excellent service.
- Managed branch operations and reporting to ensure audit readiness.
- Worked with Line of Business Partners to ensure customers benefited from all of Regions' services.
- Educated and recommend Regions products and services, including all loans, business and personal, all deposit accounts, investment products, and services with our line of business partners.
- Managed full spectrum of HR responsibilities, including recruitment, time reporting, and disciplinary actions.
Education
Dalton State College
Dalton, GAundefined
Lakeview Fort Oglethorpe High School
Fort Oglethorpe, GAInsurance License - undefined
State of Tennessee
Chattanooga, TNHuman Resources and Management Training - undefined
Leadership Academy
Chattanooga, TNBierly Business Banking I, II, & III - undefined
Chattanooga, TNSkills
- Expense Management
- Strategic
- Relational
- Attention to Detail
- Accounts Payable
- Accounts Receivable
- Payroll
- Calendar Management
- Travel Arrangements
- Time Management
- Problem Solving
- Communication
Hobbies and Interests
Involved in supporting children in the foster care system., Missions trips to Mexico City, Quito- Ecuador, West Virginia and Washington state., I enjoy camping, hiking, kayaking, shopping and cooking.
Awards
Chairman's Club, Circle of Excellence, Corporate Branch Simplification Team, Customer Service, Home Equity Sales and Annuity Sales, Home Equity Sales
Timeline
Executive Assistant to the CIO
City of Chattanooga
11.2024 - Current
Administrative Assistant and Accounting
Cutting Edge Firewood
10.2023 - Current
Hamilton County Deputy Clerk
Hamilton County Clerks Office
06.2019 - 10.2021
Sales Support Coordinator
M&M Industries
08.2017 - 08.2018
Branch Manager
Regions Bank
08.2002 - 03.2015
undefined
Lakeview Fort Oglethorpe High School
Insurance License - undefined
State of Tennessee
Human Resources and Management Training - undefined
Leadership Academy
Bierly Business Banking I, II, & III - undefined
Dalton State College
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