Team member with a self-motivated, highly organized approach to meeting all guest needs. Manage every request with determination to satisfy requirements, no matter how challenging. Always ready to learn more.
Overview
2
2
years of professional experience
Work History
Customer Communication
Johnston Tree & Landscape Inc.
05.2023 - Current
Create strong relationships and build positive experiences with customers.
Organized files and records.
Kept work and common areas neat and organized.
Send messages and emails to customers regarding potential work opportunities.
Create and send monthly invoices through QuickBooks.
Education
High School -
Valor High School
North Hills, CA
06.2026
Skills
Attention to detail
Strong organization
Time management
Resourcefulness
Communication
Computer literacy
Multilingual proficiency
Team collaboration
Problem solving
Positive attitude
Active listening
Strong leadership
Adaptability and flexibility
Volunteer Experience
Gardening Club, Transplanted seedlings into garden., Harvested fruits, vegetables, or herbs.,
Web Crew, Organized class events, including fundraisers and social gatherings., Assisted in planning and execution of school-wide initiatives and programs., Actively promoted positive learning environment within classroom through peer support and encouragement., Encouraged classmates to participate in extracurricular activities offered by school or community organizations.
Community Hours, Spent free time helping others., Gaining community hours towards graduation requirements + helping my community.
Chatbot Communication and Data Specialist, Special Projects Coordinator, Customer Experience Agent at HelloFreshChatbot Communication and Data Specialist, Special Projects Coordinator, Customer Experience Agent at HelloFresh
<ul><li>Coordinate vehicle intake and release, ensuring efficient workflow and customer satisfaction</li><li>Manage customer inquiries via phone, enhancing response times and service quality</li><li>Perform accurate data entry, maintaining up-to-date records for operational efficiency</li><li>Operate forklift for vehicle movement, ensuring safety and precision</li><li>Handle multi-line phone systems, streamlining communication processes</li><li>Maintain organized filing systems, ensuring easy access to important documents</li><li>Streamline vehicle intake and release processes, enhancing customer satisfaction and operational efficiency</li><li>Coordinate dispatch operations, ensuring timely response and optimal resource allocation</li><li>Facilitate seamless communication between departments, improving workflow and reducing errors</li></ul> at RoadOne Towing<ul><li>Coordinate vehicle intake and release, ensuring efficient workflow and customer satisfaction</li><li>Manage customer inquiries via phone, enhancing response times and service quality</li><li>Perform accurate data entry, maintaining up-to-date records for operational efficiency</li><li>Operate forklift for vehicle movement, ensuring safety and precision</li><li>Handle multi-line phone systems, streamlining communication processes</li><li>Maintain organized filing systems, ensuring easy access to important documents</li><li>Streamline vehicle intake and release processes, enhancing customer satisfaction and operational efficiency</li><li>Coordinate dispatch operations, ensuring timely response and optimal resource allocation</li><li>Facilitate seamless communication between departments, improving workflow and reducing errors</li></ul> at RoadOne Towing