Emily Rivas
Van Nuys
Summary
Team member with a self-motivated, highly organized approach to meeting all guest needs. Manage every request with determination to satisfy requirements, no matter how challenging. Always ready to learn more.
Overview
3
3
years of professional experience
Work History
Cashier
Chop Stop
06.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to improve checkout speed and efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Prepared and assembled food items according to standardized recipes and safety guidelines.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
Customer Communication
Johnston Tree & Landscape Inc.
05.2023 - Current
- Create strong relationships and build positive experiences with customers.
- Organized files and records.
- Kept work and common areas neat and organized.
- Send messages and emails to customers regarding potential work opportunities.
- Create and send monthly invoices through QuickBooks.
Education
High School -
Valor High School
North Hills, CA06.2026
Skills
- Attention to detail
- Strong organization
- Time management
- Resourcefulness
- Communication
- Computer literacy
- Multilingual proficiency
- Team collaboration
- Problem solving
- Positive attitude
Accomplishments
- Leadership award
- Community award
- TECH360 certificate
- Leadership award
- Community award
Affiliations
- Junior president
- Student council member
- School volunteer
- Community clean up
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Chop Stop
06.2025 - Current
Customer Communication
Johnston Tree & Landscape Inc.
05.2023 - Current
High School -
Valor High School
Volunteer Experience
- Gardening Club, Transplanted seedlings into garden., Harvested fruits, vegetables, or herbs.,
- Web Crew, Organized class events, including fundraisers and social gatherings., Assisted in planning and execution of school-wide initiatives and programs., Actively promoted positive learning environment within classroom through peer support and encouragement., Encouraged classmates to participate in extracurricular activities offered by school or community organizations.
- Community Hours, Spent free time helping others., Gaining community hours towards graduation requirements + helping my community.