Emily Rivera
Cracker Barrel
Chicago,IL
11
years of professional experience
Work History
Freelance Artist
11 Years 2 Months- Creates original content through a combination of customer requests and individual style
- Utilizes effective communication to better understand and meet client needs
- Performs market research to best optimize the customer experience
- Operates marketing campaigns on multiple social media platforms to promote sales
- Researches unfamiliar design elements to tailor the finished product to the client’s preferences
- Budgets time and resources to produce content with several mediums
Retail
7 Months- Works register (fast and accurate monetary transactions) while promoting sale items
- Stocks shelves and greets all guests with a positive attitude
- Communicates well to both guests and coworkers with a smile to provide a positive experience, truly listening to them and engaging in their interests to let them feel heard and seen
- Optimizes sales and uses knowledge of company shrink/guidelines to reach and exceed quotas
Education
2-Year Associates Degree - in the Arts
4-Year Diploma
Skills
Photography
Digital Illustration
Social Media Marketing
Commission-based Artwork
Trend Research and Visual Design
Customer Service
Microsoft Word
Procreate Pocket
PowerPoint
Adobe Paint
Adobe Animation
Adobe Photoshop
Google Docs
Workday
Teamworx
Accomplishments
- Commendations for highest achievement in upselling and customer service.
Timeline
Retail
Cracker Barrel
02.2025 - 09.2025Read More
Freelance Artist
08.2015 - CurrentRead More
South Pointe High School
4-Year Diploma
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York Technical College
2-Year Associates Degree from in the Arts
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