Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Rivera-Paura

Emily Rivera-Paura

Chicago,IL

Summary

Compassionate bilingual advocate with experience in managing diverse cases. Proficient in cultivating client relationships and facilitating communication for non-English speakers. Eager to leverage skills to enhance patient advocacy and community engagement.

Overview

5
5
years of professional experience

Work History

Administrative Coordinator

E & E
Chicago, IL
09.2024 - Current
  • Precisely Track Daily Profits – Ensure accuracy in recording daily profits, managing invoices, and maintaining summary sheets.
  • Deliver Clear and Consistent Client Communication – Provide concise updates and maintain daily interactions with clients.
  • Cultivate Strong Client Relationships – Foster long-term connections through proactive engagement.
  • Supervise and Develop Team Members – Lead, mentor, and support employees for optimal performance.
  • Establish a New Social Media Presence – on platforms like Facebook and Instagram to enhance engagement.

Bilingual Advocate

Cognizant
Chicago, IL
06.2023 - 03.2024
  • Advocated for Patients – Supported and guided patients to secure proper care and insurance resources.
  • Provided Bilingual Assistance – Facilitated clear communication for non-English speaking patients.
  • Managed Projects Efficiently – Planned, coordinated, and executed projects to meet objectives.
  • Organized Case Management – Maintained a structured and efficient filing system for over 100 cases.
  • Oversaw Multiple Cases – Tracked progress and ensured successful resolutions for over 100 cases.

Youth Summer Advocate

Healthy Hood
Chicago, IL
06.2020 - 09.2021
  • Organized Community Health Events – Planned and hosted 3 events offering HIV testing, COVID testing, and food distribution.
  • Directed Community-Based Projects – Lead initiatives that serve and engage the local community.
  • Cultivated Vendor and Organization Partnerships – Established and maintained collaborations to strengthen community efforts.

Education

Bachelor of Arts - International Studies - Economic Politics

University of Wisconsin-Madison
Madison, WI
12-2024

High School Diploma -

Eric Solorio High School
Chicago, IL
06-2019

Skills

  • Project management
  • Client communication
  • Community outreach
  • Team leadership
  • Social media marketing
  • Case management

Languages

English
Professional
Spanish
Professional

Timeline

Administrative Coordinator

E & E
09.2024 - Current

Bilingual Advocate

Cognizant
06.2023 - 03.2024

Youth Summer Advocate

Healthy Hood
06.2020 - 09.2021

Bachelor of Arts - International Studies - Economic Politics

University of Wisconsin-Madison

High School Diploma -

Eric Solorio High School

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