Emily Rodriguez
Katy,TX
Summary
Team-oriented critical thinker results-driven professional adept in problem-solving, advanced Excel, and exceptional customer service. Highly organized, analytical team player with excellent multitasking abilities. Eager to build a career foundation in business analysis within the financial industry.
Overview
3
3
years of professional experience
Work History
Front Counter Clerk
Zesty Cleaners
5650 Grand Pkwy #300, Richmond, Tx 77406
01.2021 - Current
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Examined and sorted articles according to color, fabric, soil level, and required cleaning technique.
- Strengthened client relationships with a friendly demeanor and prompt resolution of any issues or concerns.
- Exceeded sales targets consistently by upselling additional services such as alterations or specialty cleaning treatments.
- Used POS system to collect payments from customers, providing invoices for proof of transaction.
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted in training new cashiers, sharing best practices, and helping them become proficient in their roles.
- Increased client retention through proactive communication and excellent customer service.
- Assisted customers with fitting appointments, ensuring accurate measurements and garment adjustments.
Education
Associate of Arts - Field in Business Administration
Lone Star College System
Spring, TX2022
BBA - Finance
University of Houston - Victoria
Victoria, TX05.2024
Skills
- Problem Solving
- Data visualization
- Advanced Excel skills
- Critical Thinking
- Attention to detail
- Interpersonal communication
- Time management
- Proficient in PowerPoint
Timeline
Front Counter Clerk
Zesty Cleaners
01.2021 - Current
Associate of Arts - Field in Business Administration
Lone Star College System
BBA - Finance
University of Houston - Victoria