Emily Rodriguez
Tampa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills and a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Team Leader
Tropical Smoothie
Celebration, Florida
07.2019 - 08.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Created training materials and conducted group trainings on new processes or procedures.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Some College (No Degree) - Radio And Television Broadcasting
University of South Florida
Tampa, FLSkills
- Complaint resolution
- Mentoring
- Leadership
- Team Supervision
- Attention to Detail
- Flexible Schedule
- Work Planning and Prioritization
- Teamwork and Collaboration
- Problem-Solving
- Goal Setting
Affiliations
- Lacrosse player for six years
- Part of senior class cabinet in high school
Accomplishments
- All honors and advanced placement classes
- Excel in writing and collaborating exercises
References
References available upon request.
Timeline
Team Leader
Tropical Smoothie
07.2019 - 08.2024
Some College (No Degree) - Radio And Television Broadcasting
University of South Florida
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