Emily Rodriguez
Valley Stream
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
4
4
years of professional experience
Work History
Office Manager/Project Coordinator
LMC Materials Testing
Lynbrook
09.2024 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Supervised staff members, organized schedules and delegated tasks.
- Oversaw document management and maintained compliance with industry standards.
- Assisted in budget preparation and monitored office expenditures effectively.
Quality Assurance Administrative Assistant
Domani Inspection Services
Lynbrook
09.2023 - 09.2024
- Assisted in maintaining compliance with industry standards and regulations effectively.
- Reviewed and organized inspection data to support quality improvement initiatives.
- Collaborated with team members to streamline administrative processes and workflows.
- Managed scheduling of inspections and communicated with clients regarding appointments.
- Supported training programs by providing resources and materials to new staff members.
- Participated in scheduled quality assurance team meetings and presented reports and findings to facilitate improvements.
- Conducted internal audits of company operations and facilities to ensure compliance with established procedures.
Administrative Assistant/HR Assistant
Rossi Construction
Lynbrook
09.2022 - 09.2023
- Maintained filing systems to ensure easy access to important project information.
- Supported payroll processing by collecting and verifying employee timesheets.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Dental Receptionist
Art of Dentistry
09.2021 - 09.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
Education
Associate's degree -
Mercy College
Dobbs Ferry, NY 09.2019 - 05/2023
Skills
- Office management
- Attention to detail
- Team collaboration
- Effective communication
- Employee relations
- Team leadership
- Time management
Timeline
Office Manager/Project Coordinator
LMC Materials Testing
09.2024 - Current
Quality Assurance Administrative Assistant
Domani Inspection Services
09.2023 - 09.2024
Administrative Assistant/HR Assistant
Rossi Construction
09.2022 - 09.2023
Dental Receptionist
Art of Dentistry
09.2021 - 09.2022
Associate's degree -
Mercy College
09.2019 - 05/2023