Emily Rodriguez
METZ CULINARY CHICK-FIL-A
Jersey City
2
Languages
2
years of professional experience
Customer-oriented Front-of-House Team Member skilled in operating POS systems within fast-paced environments. Trains and mentors new staff while maintaining a clean and welcoming atmosphere. Strong communication and leadership abilities enhance retail operations and elevate customer satisfaction.
Work History
FOH TEAM MEMBER
2 Years 1 Month- Operated register/POS system accurately and efficiently while maintaining a strong customer focus and supporting fast, friendly service during high-volume shifts.
- Maintained cleanliness of dining area, including tables, chairs, and floors.
- Restocked supplies, ensuring availability of silverware, napkins, and condiments to support smooth service.
- Managed waitlist, communicating wait times accurately to guests for transparency.
- Trained new front-of-house staff on policies, procedures, and customer service standards.
- Hours per week: 40
Education
High School Diploma
Credits Earned: 24
- 3.5 GPA
Skills
Cleaning and sanitizing.
Team training.
Customer service excellence.
Product restocking.
Patience and composure.
Basic math.
Organized work environment.
Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FOH TEAM MEMBER
METZ CULINARY CHICK-FIL-A
06.2024 - 07.2026Read More
GREER HIGH SCHOOL
High School Diploma
Read More