Emily Roller
Huntley,IL
Summary
Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hair Stylist
Haircuttery
07.2021 - Current
- Delivered high-quality haircuts and styling services to diverse clientele.
- Developed personalized hair care recommendations based on individual client needs.
- Maintained cleanliness and organization of workstations and tools.
- Collaborated with team members to enhance customer service experience.
- Assisted in training new stylists on product knowledge and techniques.
- Implemented inventory management practices for salon supplies and products.
- Utilized advanced styling tools and techniques to ensure client satisfaction.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Processed payments, entering sales in register for prompt customer service.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
Server
Moretti Ristorante Pizzeria
06.2018 - 10.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed cash transactions and accurately processed payments using POS system.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints efficiently, ensuring satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Cosmetology - Cosmetology
Tricoci University of Beauty Culter
Elgin, IL02-2020
Associate of Science - Early Childhood Care And Education
McHenry County College
Crystal Lake, IL06-2015
High School Diploma -
Huntley High School
Huntley, IL05-2014
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Relationship building and management
- Illinois licensed cosmetologist
- Hair extensions
- Men and women haircuts
- Strong leader
- Highlights and lowlights
- Customer education
- Sales expertise
- Thermal styling
- Continuing education
- Sanitation practices
- Color corrections
- Hair removal
- Team leadership
- Conflict resolution skills
Certification
- Hair extensions Training - 2019 - present
- Licensed Hairstylist - 2020 - present
- Color correction License - 2020 - present
Timeline
Hair Stylist
Haircuttery
07.2021 - Current
Server
Moretti Ristorante Pizzeria
06.2018 - 10.2023
Cosmetology - Cosmetology
Tricoci University of Beauty Culter
Associate of Science - Early Childhood Care And Education
McHenry County College
High School Diploma -
Huntley High School