Emily Romanstine
Lexington,SC
Summary
Experienced professional with a strong background in leadership, customer service, and teamwork. Known for independent thinking and excellent oral and written communication skills. A problem solver who pays great attention to detail.
Overview
4
4
years of professional experience
Work History
Department Head
Hobby Lobby
Columbia, SC
01.2022 - 03.2022
- Collaborated closely with sales associates to accomplish assigned tasks.
- Managed stocking and inventory control processes
- Recognized for excellent customer service and strong work ethic, promoted to leadership role.
Assistant Manager
Hobby Lobby
Columbia, SC
03.2022 - 04.2022
- Assisted in maintaining operational efficiency by closely working with the store manager.
- Provided accurate management of shipment processing while offering guidance to associates and supervising inventory tasks.
- Ensured accuracy of cashier register tills preparation and verification.
- Implemented merchandising benchmarks to ensure operational excellence.
- Managed inventory and restocked supplies efficiently
- Provided leadership and guidance to department associates, ensuring efficient completion of day-to-day tasks and adherence to deadlines
Office Administrator
Hanger Clinic
Columbia, SC
05.2022 - 06.2025
- Managed inquiries and accurately documented patient information within electronic records.
- Thoroughly reviewed documentation and acquired additional details to ensure efficient processing of paperwork.
- Provided support to patients with inquiries and issues related to appointments.
- Scheduled and managed patient appointments and referrals through both phone and in-person interactions.
- Managed and organized patient documentation, including forms and insurance cards, to facilitate billing and insurance processing.
- Processed payments at checkout for Durable Medical Equipment deliveries.
- Verifying insurance eligibility and prior authorizations for Durable Medical Equipment Purchases.
Patient Access Coordinator, Supervisor
Hanger Clinic: Prosthetics & Orthotics
Columbia, WI
06.2025 - Current
- Assisted in processing medical records and insurance claims accurately.
- Handled incoming calls and addressed patient inquiries promptly.
- Supported inventory management by tracking office supplies and equipment needs.
- Organized training sessions for new administrative staff to ensure compliance.
- Trained staff on utilizing electronic health record systems effectively.
- Managed workflow within the department to ensure timely completion of tasks.
Education
High School Diploma -
White Knoll High School
Lexington, SC06.2015
Skills
- Customer Service
- Data Entry
- Microsoft Word
- Excel Spreadsheets
- Multi-line Phone Systems
- EHR/EPM Systems
- NextGen
- Detail Oriented
- Strong Organization
- Accounts Receivable
- Insurance Verification
- EHR/EMR Systems
Timeline
Patient Access Coordinator, Supervisor
Hanger Clinic: Prosthetics & Orthotics
06.2025 - Current
Office Administrator
Hanger Clinic
05.2022 - 06.2025
Assistant Manager
Hobby Lobby
03.2022 - 04.2022
Department Head
Hobby Lobby
01.2022 - 03.2022
High School Diploma -
White Knoll High School