Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emily Roopas

Ann Arbor,United States

Summary

Professional, energetic, and naturally outgoing sales associate with a strong foundation in customer-facing roles. Delivers memorable guest experiences through welcoming interactions and extensive product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Lululemon Athletica
Ann Arbor, MI
11.2022 - Current
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Initiated friendly conversations with customers to determine the level of assistance required.
  • Promoted special offers and discounts to encourage additional purchases.
  • Used product knowledge to suggest merchandise matching client needs.
  • Cross-sold products to boost overall sales purchases.

Education

Bachelor of Science - Organizational Management

Purdue University Global
West Lafayette, IN
01-2024

Skills

  • Exceptional communication skills
  • Customer-Centric Thinking
  • Creative Problem-Solving
  • Empathetic Attitude
  • Genuine Enthusiasm
  • Adaptability
  • Effective Time Management
  • Rapid Learning
  • Personal Autonomy
  • Persuasion

Accomplishments

  • Consecutively won monthly sales initiatives by hitting individual sales targets at Lululemon.
  • Successfully transferred and integrated myself into three unique college environments before graduating in 2023 (Michigan State University, University of Michigan, and Purdue Global)

Timeline

Retail Sales Associate

Lululemon Athletica
11.2022 - Current

Bachelor of Science - Organizational Management

Purdue University Global

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Emily Roopas