Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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EMILY ROSS

Jensen Beach,fl

Summary

Licensed Cosmetologist with experience in customer service and sales in the retail and beauty industry. Highly organized and detail-oriented. Skilled in personal connections, upselling, and cleanliness. Committed to building relationships and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Sunglass Hut
05.2022 - 11.2022
  • Met merchandising standards by keeping store stocked and products clean.
  • Encouraged customers to make additional purchases and suggested relevant items
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Assisted with training and mentoring new team members.
  • Used product knowledge to ensure customer satisfaction with products.

Beauty Advisor

Ulta Beauty
12.2019 - 03.2020
  • Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately
  • Maintained inventory levels by restocking shelves and ordering new merchandise as needed
  • Provided makeup, skin care, and hair care consultations to help customers with product decisions
  • Prepared comprehensive presentations for potential clients outlining the features of various products
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Prevented store losses using awareness, attention to detail, and integrity.

Sales Associate

Yankee Candle
06.2019 - 12.2019
  • Performed cash register operations accurately according to company guidelines.
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions
  • Drove sales through customer relationship building and suggestive selling techniques
  • Promoted visual presentation standards by keeping merchandise stocked and product displays organized and up to date
  • Ensured compliance with all safety regulations while handling fragile and hazardous materials
  • Accurately completed daily reports on sales activity.

Education

Cosmetology -

Indian River State College
Ft. Pierce, FL
07.2023

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Excellent people skills
  • Product and Service Sales
  • Hospitality and Accommodation
  • Cleaning Techniques

Accomplishments

  • ServeSafe Certification
  • Stage Crew Member
  • Port St
  • Lucie High School, Port St
  • Lucie , FL

Timeline

Sales Associate

Sunglass Hut
05.2022 - 11.2022

Beauty Advisor

Ulta Beauty
12.2019 - 03.2020

Sales Associate

Yankee Candle
06.2019 - 12.2019

Cosmetology -

Indian River State College

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EMILY ROSS