Emily Rozanc
Gatorland
St. Cloud,FL
5
years of professional experience
Innovative professional with a background in photography and customer service. Known for strong leadership and team collaboration, successfully trained staff and contributed to improved guest experiences through effective communication and engaging visual content.
Results-driven photographer and sales associate with a strong background in customer service and training. Known for enhancing guest experiences, developing junior staff, and achieving sales targets through collaborative efforts.
Work History
Photographer
4 Years 1 Month- Captured high-quality images of wildlife and guests to enhance visitor experiences.
- Personally trained junior photographers, providing guidance on techniques and best practices in photography.
- Utilized advanced photography equipment and navigated editing software to produce amazing visual content.
Photography Sales Associate
4 Years 1 Month- Delivered exceptional customer service, enhancing guest experiences and fostering repeat visits.
- Assisted in managing merchandise displays, optimizing product visibility and sales potential.
- Trained new staff on sales techniques and store policies, promoting adherence to operational standards.
- Reached high commission sales with team members to achieve monthly sales targets.
Restaurant Waiter
4 Months- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Hostess
5 Months- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Implemented reservation system improvements, increasing efficiency in table management.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
GED
Skills
Problem-solving
Social media promotion
Advanced camera skills
Customer service
Sales expertise
Languages
English
Native or Bilingual
Interests
Hiking- I love connecting with nature and being outdoors gives a sense of adventure for me.
Traveling- Being open to new opportunities and visiting different destinations
makes me feel at ease.
Dancing- Creates a disciplined mindset for myself but can also be very stress relieving
Makeup/Skincare- It's always been a passion to create new makeup looks and/or research more on skin health
learning new remedies
etc.
Timeline
Photographer
Gatorland
05.2022 - 06.2026Read More
Photography Sales Associate
Gatorland
05.2022 - 06.2026Read More
Restaurant Waiter
Phyre Brewery and Speakeasy
05.2021 - 09.2021Read More
Hostess
Phyre Brewery and Speakeasy
04.2021 - 09.2021Read More
Adult Learning School of Osceola
GED
Read More