Emily Rudock
Johnson City,New York
Summary
Reliable and successful at promoting customer loyalty and satisfaction with consultative techniques and diligent attention to individual needs. Able to work well in stressful environments, and can quickly problem solve. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
21st Century Pools And Spas
04.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and suggested best solutions to help.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front of House Team Member
Red Robin
10.2022 - 04.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Bachelor of Science - Forensic Psychology
The College of Saint Rose
Albany, NY08.2023
High School Diploma -
Susquehanna Valley Senior High School
Conklin, NY06.2020
Skills
- Guest Relations
- Listening Skills
- Excellent People Skills
- High-Volume Environments
- Team Goals
- Workplace Safety
- Critical Thinking
Timeline
Front of House Team Member
Red Robin
10.2022 - 04.2023
Sales Associate
21st Century Pools And Spas
04.2020 - Current
Bachelor of Science - Forensic Psychology
The College of Saint Rose
High School Diploma -
Susquehanna Valley Senior High School
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