Emily Russo
Fairport,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Sales Intern
Paychex Inc.
10.2023 - 07.2025
- Assist the sales team in identifying potential clients and markets through marketing emails
- Research online resources for prospect contact information to enter into company databases
- Produced approximately 100 emails per day to clients and prospects
- Collaborate with marketing to develop promotional materials and strategies
- Helped sales professionals maintain client and prospect relationships by making follow up emails to relevant contacts
- Supported client acquisition strategies with pipeline management and lead qualification.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
Social Media Assistant
St. John Fisher University
01.2023 - 03.2023
- Produced new ideas for university branding and promotional campaigns
- Created organic company content nested within relevant events and trending topics
- Prepared final print-ready image files to send to production
- Delivered projects with creativity, speed and accuracy, utilizing exceptional layout and design skills
- Accepted guidance and understood promotional strategy
- Developed captivating visual content using graphic design tools for enhanced aesthetic appeal
- Met 100% of deadlines in time-sensitive role
Cashier
Wegmans
11.2019 - 06.2021
- Approached and solved problems with initiative and sound judgment
- Efficiently and enthusiastically dealt with customer concerns, inquiries, and transactions
- Maintained orderly work station in accordance with hygiene protocols
- Gave customers full attention and attended to their needs
- Worked with a supervisory team to meet customer needs
- Engaged customers in pleasant conversation while completing cash register transactions
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Psychology
St. John Fisher University
Rochester, NY12.2025
Associate in Science - Psychology
Monroe Community College
Rochester, NY08.2022
Skills
- Proficient in communication and problem resolution
- Customer service
- Microsoft Office
- Sales Force
- ZoomInfo
- Collaborates effectively in team settings
- Microsoft Excel
- Highly organized and flexible
- Community engagement
- Creative development
- Content creation
- Lead generation
- Customer relationship management (CRM)
- Research
- Reliability
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Sales Intern
Paychex Inc.
10.2023 - 07.2025
Social Media Assistant
St. John Fisher University
01.2023 - 03.2023
Cashier
Wegmans
11.2019 - 06.2021
Bachelor of Science - Psychology
St. John Fisher University
Associate in Science - Psychology
Monroe Community College
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