Emily Spina

Job Duties:

• Trained new staff on safety protocols and operations for position to help coordinate diagnostic imaging processes.
• Increased department efficiency by maintaining proper inventory levels of supplies and ensuring timely equipment maintenance.
• Continually updated skills through participation in continuing education opportunities, staying current on advancements within the field of diagnostic imaging technology.
• Streamlined communication between departments by effectively coordinating with other healthcare professionals to provide comprehensive patient care.
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Patient Experience:

• Educated patients on procedures, alleviating anxiety and ensuring cooperation during examinations.
• Monitored patient conditions throughout exams, responding promptly to any complications.
• Prepared and positioned patients for imaging procedures.

Job Duties:

• Followed protocols for SUNY Geneseo's greenhouse and research animals to ensure proper care
• Delivered messages and ran errands
• Scanned and filed invoices and sales receipts
• Maintained and updated filing, inventory, mailing and database systems, either manually, and used excel on computer

Job Duties:

• Managed cash register operations, balancing drawers at the end of shifts with precision.
• Utilized POS system to handle customer cash and credit card transactions.
• Collaborated with team members to streamline checkout processes and reduce wait times.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Developed rapport with regular customers, fostering loyalty through exceptional service experiences.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Collaborated with team members to maintain smooth operations during peak hours.