Emily Sanders
Knoxville,TN
Summary
Hard-working and dedicated customer service professional with 5+ years experience, including roles as a server and bartender. Skilled in exceptional guest experience and creating personal and professional connections. Looking to join a team to take the next steps in my customer oriented career as I seek to share the values of energy, motivation, and community where consumers and staff become family. Dedicated to my family, as well as, my work and looking for the opportunity to prove my skills and show my children what it takes to be a strong, hard-working woman.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Outback Steakhouse
Knoxville
03.2018 - 08.2024
- Exceeded sales targets by 5%, leveraging a vast knowledge of drinks and food options; built rapport with guests and kept them returning for exceptional service; kept work space clean and organized, keeping the restaurants' philosophy, culture, and standard.
Hostess/Server
Kobe Japanese
Knoxville
05.2016 - 02.2018
- Started as a hostess and worked my way up to a server, greeting guests in a timely manner; created a welcoming and positive environment for guests and coworkers; created relationships with regular customers while encouraging others to return for a memorable experience.
Education
High school diploma -
Union County High School
Maynardville, TN05.2017
Skills
- Teamwork
- Customer service
- Multitasking
- Communication skills
- Efficiency
- Active listening
- Guest Engagement
- Professional Appearance
- Sales Techniques
- Performance Improvement
- Exceptional customer service
Certification
TABC Certified
Additionalinformation - Workauthorization
Authorized to work in the US for any employer
References
- William Thompson, Manager at Outback, (225) 205-8475
- Becky Falkner, Personal reference, (205) 901-3017
- Brook Krug, Customer from Outback, (865) 441-0064
Timeline
Server/Bartender
Outback Steakhouse
03.2018 - 08.2024
Hostess/Server
Kobe Japanese
05.2016 - 02.2018
High school diploma -
Union County High School
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