Emily Sanders
Lubbock,TX
Summary
Dynamic sales professional with a proven track record at AT&T Mobility, excelling in customer relationship building and sales closing. Leveraged product knowledge to enhance client satisfaction and drive revenue growth. Skilled in account management and interpersonal communication, fostering loyalty and retention through exceptional service.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
37
37
years of professional experience
Work History
Premier Sales Representative
AT&T Mobility
Lubbock, TX
07.2001 - 01.2026
- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Provided expert product knowledge to guide customers in selecting suitable solutions.
- Executed effective sales strategies to exceed quarterly targets and drive revenue growth.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Recorded accurate and efficient records in customer database.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Negotiated prices, terms of sales and service agreements.
Data Entry Clerk
Lubbock Regional MHMR
Lubbock, TX
09.1991 - 07.2001
- Processed client information efficiently, ensuring compliance with confidentiality regulations.
- Updated patient records promptly to reflect changes in treatment plans and services.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained files, records, and chronologies of entry activities.
- Used computer software to store and retrieve data.
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
Caregiver
Lubbock State Supported Living Center
Lubbock, TX
08.1988 - 09.1991
- Provided compassionate care to individuals with diverse needs, enhancing quality of life and emotional well-being.
- Monitored health conditions, ensuring compliance with treatment plans and safety protocols.
- Trained and mentored new caregivers on best practices for patient care and facility policies, promoting consistency in service delivery.
- Maintained accurate documentation of resident progress and care provided, supporting effective communication among staff members.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Developed and implemented individualized care plans in collaboration with interdisciplinary teams to meet resident goals.
Education
Graduate Certificate - Executive Secretary
International Business College
Lubbock, TXHigh School Diploma -
Estacado High School
Lubbock, TX05-1986
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales closing
- Customer retention
- Customer needs assessment
- Account management
- Cold calling
- Records management
Timeline
Premier Sales Representative
AT&T Mobility
07.2001 - 01.2026
Data Entry Clerk
Lubbock Regional MHMR
09.1991 - 07.2001
Caregiver
Lubbock State Supported Living Center
08.1988 - 09.1991
Graduate Certificate - Executive Secretary
International Business College
High School Diploma -
Estacado High School