Emily Sanders
Wellston,Ohio
Summary
Compassionate professional with a versatile background in client support and teamwork. Known for strong problem-solving and customer service skills, contributing to improved operational efficiency and enhanced client experiences.
Overview
15
15
years of professional experience
Work History
Ecommerce Associate
Goodwill
03.2026 - Current
- Assisted in managing online inventory and product listings on e-commerce platforms.
- Provided support in maintaining accurate product descriptions and images for website updates.
- Monitored sales trends and customer feedback to enhance product offerings and service quality.
Ecommerce Lead
Kroger
09.2023 - 12.2025
- Trained and mentored junior staff on best practices in e-commerce operations.
- Led initiatives to streamline order processing, reducing fulfillment times significantly.
- Oversaw daily operations, ensuring adherence to company policies and quality standards.
- Maintained professional, organized, and safe environment for employees and patrons.
Direct Support Professional
Buckeye Community Services
03.2018 - 02.2021
- Provided individualized support to clients with developmental disabilities, promoting independence and personal growth.
- Developed and implemented personalized care plans, ensuring alignment with client goals and preferences.
- Collaborated with interdisciplinary teams to assess client needs and adjust support strategies as necessary.
- Monitored client progress and documented outcomes, utilizing data to refine care approaches effectively.
Office Clerk
Save A Lot
05.2011 - 04.2018
- Managed daily clerical tasks, ensuring accurate record-keeping and efficient office operations.
- Processed customer transactions, maintaining accuracy and providing excellent service.
- Supported team members by training new hires on office procedures and systems.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Biology
Ohio University Chillicothe
Chillicothe, OHSkills
- Client support
- Behavior redirection
- Time management
- Compassionate caregiving
- Client documentation
- Decision-making support
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Customer service
Timeline
Ecommerce Associate
Goodwill
03.2026 - Current
Ecommerce Lead
Kroger
09.2023 - 12.2025
Direct Support Professional
Buckeye Community Services
03.2018 - 02.2021
Office Clerk
Save A Lot
05.2011 - 04.2018
No Degree - Biology
Ohio University Chillicothe