Emily Shannon
Kalamazoo
Summary
Knowledgeable Baker experienced in creating cakes, cookies, and pastries. Delivered high-quality baked goods through effective management and training of team members. Focused on embracing new challenges while demonstrating strong work ethic and adaptability.
Overview
7
7
years of professional experience
Work History
Housekeeping Cleaner
Touchpoint
Kalamazoo
06.2025 - Current
- Maintained cleanliness of guest rooms and common areas in various facilities.
- Operated cleaning equipment and tools efficiently for daily tasks.
- Collaborated with team members to optimize cleaning schedules and workflows.
- Assisted in training new staff on cleaning procedures and standards.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Transported trash to designated disposal areas.
- Emptied wastebaskets and replaced liners.
- Reported any maintenance issues to supervisor immediately.
- Followed safety protocols to ensure a hazard-free work environment.
Baker
Panera Bread
Kalamazoo
09.2022 - 06.2025
- Prepared a variety of baked goods daily to meet customer demand.
- Operated ovens and mixers, ensuring consistent quality in products.
- Ensured cleanliness and organization of bakery workspace to meet safety and operational standards.
- Followed recipes accurately to create signature items for the menu.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Adhered to food safety standards and regulations throughout the baking process.
- Operated ovens and other equipment to bake products according to established recipes.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Baked fresh bread and pastries for cafes and restaurants.
- Prepared dough for a variety of bakery items such as breads, pastries, and cookies.
- Monitored baking process and adjusted timing to achieve optimal quality in baked goods.
CSR, Sales
Speedway
Kalamazoo
01.2022 - 06.2022
- Cultivated relationships with existing customers, driving repeat business opportunities.
- Informed customers about product features and benefits, enabling better purchasing decisions.
- Shared details on promotions and loyalty programs, increasing customer engagement.
- Assisted customers with inquiries and product selections at the convenience store.
- Processed sales transactions accurately using point-of-sale systems.
- Monitored inventory levels and restocked shelves as needed throughout the shift.
- Maintained cleanliness and organization of the store environment for customer satisfaction.
Baker
Panera Bread
Kalamazoo
10.2019 - 06.2021
- Baked fresh bread and pastries for cafes and restaurants.
- Prepared a variety of baked goods daily to meet customer demand.
- Operated ovens and mixers, ensuring consistent quality in products.
- Operated ovens and other equipment to bake products according to established recipes.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Ensured that all health regulations were followed at all times while working in the kitchen.
Skills
- Baking techniques
- Recipe development
- Food safety compliance
- Food safety
- Quality control
Timeline
Housekeeping Cleaner
Touchpoint
06.2025 - Current
Baker
Panera Bread
09.2022 - 06.2025
CSR, Sales
Speedway
01.2022 - 06.2022
Baker
Panera Bread
10.2019 - 06.2021