Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Emily Skibbee

Hendersonville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

CSR II

Automated-Health System
Nashville, TN
02.2022 - 07.2025
  • Assisted in processing and verifying healthcare applications as a CSR I, advancing to CSR II through demonstrated skills. Supported entry of member information into case management systems and helped facilitate new application registrations in TEDS. Recorded all communications and updates in NICE Max and Excel. Aided in researching and updating addresses for returned mail using Interchange. Submitted escalations and tickets through Outlook and InfoTrack. Utilized UiPath for robotic process automation initiatives. Monitored and adapted to changes in processes and systems.

Data Entry Clerk

Staffmark/ Aegis Science Corporations
Nashville, TN
08.2021 - 01.2022

Logged delivered lab specimens to verify sample identity and testing requirements. Assisted in maintaining accurate demographic and testing request entries in laboratory information management system. Supported positive specimen identification through barcodes and chain of custody procedures. Complied with team and laboratory safety and quality procedures. Verified samples for discard through Horizon. Maintained a clean and organized workspace at all times. Completed additional assigned duties.

Delivery Driver/ Customer Service

Postmates
Hendersonville, TN
10.2019 - 03.2020

Assisted in picking up orders using Postmates mobile app. Navigated to both pick-up and customer locations. Completed purchases and ensured order fulfillment. Delivered orders promptly.

Machine operator/ Press catcher

North American Stamping Group
Portland, TN
08.2016 - 12.2017

Operated welding machines to produce components. Assisted in catching parts from the press and packaging them into bins. Conducted quality checks on parts every 2 hours using calipers, depth gauges, hardness testers, height gauges, and micrometers.

Education

High School Diploma -

Nashville State Community College
Nashville, TN
05-2010

Skills

  • Customer service
  • Critical thinking
  • Accurate data entry
  • Troubleshooting
  • Quick learner
  • Email management
  • Excel
  • Experience with NICE Max
  • Infotrack
  • Uipath

Interests

  • Crafting and DIY Projects
  • I have a passion for photography and editing photos
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate

Timeline

CSR II

Automated-Health System
02.2022 - 07.2025

Data Entry Clerk

Staffmark/ Aegis Science Corporations
08.2021 - 01.2022

Delivery Driver/ Customer Service

Postmates
10.2019 - 03.2020

Machine operator/ Press catcher

North American Stamping Group
08.2016 - 12.2017

High School Diploma -

Nashville State Community College
Emily Skibbee