Emily Smith

Motivated Fraud Analyst touting 12 years of expertise investigating suspicious activity. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.

• Minimized operating losses and exposure to loss through effective analysis and prevention procedures.
• Used multiple operating systems and verification tools to optimize detection and prevention of fraudulent activity.
• Collaborated with internal departments such as legal, compliance, audit, and operations to ensure proper handling of fraud cases.
• Monitored customer accounts for unusual or suspicious activity.
• Identified trends in fraudulent activities by analyzing data from multiple sources.
• Created reports summarizing investigative findings and recommendations for management review.
• Developed a comprehensive knowledge of claims processing, insurance policies and procedures.
• Managed multiple projects simultaneously while meeting tight deadlines.
• Investigated deductions to establish validity and prepare detailed analyses for credit or debit packages.
• Identified fraudulent activities, investigated cases and reported suspicious behavior to the appropriate authorities.