Emily Smith
Gansevoort,New York
Summary
Skilled in operating cash registers and managing high-pressure situations, demonstrating hard and soft skills like patience and empathy. Achieved significant reductions in wait times, showcasing a commitment to excellence and guest engagement. Always putting the customers' needs first and being as helpful as possible.
Overview
4
4
years of professional experience
Work History
Hostest
Kindred
08.2024 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Cashier
Empire Pizza
03.2023 - 09.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked with pizza oven
- Packaged orders and served people.
Host/Table Busser
Beyond the Sea
01.2021 - 01.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
South Glens Falls Senior Highschool
South Glens Falls, NY06-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- responsibly
- Guest engagement
Timeline
Hostest
Kindred
08.2024 - Current
Cashier
Empire Pizza
03.2023 - 09.2024
Host/Table Busser
Beyond the Sea
01.2021 - 01.2022
High School Diploma -
South Glens Falls Senior Highschool
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