Emily Smith
Cantonment
Summary
I have years of experience working on cash registers and dealing with customers. Ensures smooth service during busy shifts. Delivered customer orders on time. Created a friendly first impression for guests. Conflict Resolution and Complaint Handling Customer service excellence Adhering to health and safety guidelines (e.g., [Certification]) Sanitization and cleanliness standards compliance Accurate cash drawer balancing Active Listening and Customer Engagement
Overview
4
4
years of professional experience
Work History
Prep Line Cook
Pounders Hawaiian Grill
Pensacola
03.2024 - 12.2024
- Collaborated closely with kitchen staff.
- Assembled dishes according to recipes and presentation standards.
- Maintained speed and quality of service.
- Ensured custom orders were met.
- Addressed dietary restrictions.
- Maintained a clean and sanitary work area by adhering to all safety standards.
- Provided assistance to other cooks when needed during peak hours or special events.
Cashier/Server
Culver's
Pensacola
05.2021 - 08.2022
- Collaborated closely with kitchen staff.
- Reduced wait times.
- Reduced counter wait times.
- Ensured custom orders were met.
- Ensured smooth, efficient service.
- Ensured a positive experience for all customers.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled customer inquiries and resolved issues to ensure satisfaction.
Education
High School Diploma -
Escambia Virtual Academy
Pensacola, FL05.2025
Associate of Arts - generals
Brigham Young University-Idaho
Rexburg, IDSkills
- Conflict resolution and complaint handling
- Customer service excellence
- Adhering to health and safety guidelines
- Sanitization and cleanliness standards compliance
- Accurate cash drawer balancing
- Active listening and customer engagement
- Flexible schedule
- Workstation maintenance
- Quick-learning
Timeline
Prep Line Cook
Pounders Hawaiian Grill
03.2024 - 12.2024
Cashier/Server
Culver's
05.2021 - 08.2022
High School Diploma -
Escambia Virtual Academy
Associate of Arts - generals
Brigham Young University-Idaho