Emily Smolinski
Alpena ,Michigan
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nationally Certified Pharmacy Technician
Meijer
11.2017 - Current
- Ensured continuity of care during staffing shortages or emergencies by offering flexible availability for additional shifts when needed.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Nationally Certified Pharmacy Technician
Meijer
11.2013 - 10.2017
- Reduced medication errors through consistent attention to detail and adherence to established protocols.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Server
Vitales of Ada
10.2012 - 08.2014
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders and manage bills.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Smokey Bones
06.2011 - 04.2012
- Provide outstanding patron experiences through exceptional customer service
- Worked effectively as a team member and leader
- Administer clear, polite, and positive communication to diverse guests and co-workers.
Cashier
E&Ts Party Store
11.2010 - 05.2011
- Effectively assisted customers
- Work cooperatively with fellow coworkers to meet organizational goals and maintain a clean and safe workplace
- Communicated successfully and clearly with customers and other associates.
Education
Associate of General Studies -
Grand Rapids Community College
Grand Rapids, Michigan05.2015
Prerequisites -
Alpena Community College
Alpena, Michigan2011
Skills
- Insurance Billing
- Problem-solving skills
- Medicare and Medicaid process
- Workflow Optimization
Certification
- CPhT - Certified Pharmacy Technician
- PTCB Certified
Timeline
Nationally Certified Pharmacy Technician
Meijer
11.2017 - Current
Nationally Certified Pharmacy Technician
Meijer
11.2013 - 10.2017
Server
Vitales of Ada
10.2012 - 08.2014
Server
Smokey Bones
06.2011 - 04.2012
Cashier
E&Ts Party Store
11.2010 - 05.2011
Associate of General Studies -
Grand Rapids Community College
Prerequisites -
Alpena Community College
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