EMILY SMOOT
Continental house of pancakes
1
Language
1
Certification
4
years of professional experience
Organized and motivated professional experienced in time management and organizational skills across diverse settings. Contributed to company growth through a proactive attitude and strong work ethic. Focused on supporting organizational goals and enhancing team dynamics.
Work History
Waitress
1 Year 5 Months- Managed multiple tables efficiently during peak hours to ensure guest satisfaction.
- Cultivated strong relationships with regular customers through engaging conversations, enhancing loyalty.
- Resolved customer concerns promptly to enhance overall dining experience.
- Assisted other wait staff members in times of heavy customer traffic.
- Ensured food safety to protect customer health and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Processed cash transactions and managed payments accurately to ensure financial integrity.
- Performed basic math calculations when computing bills for customers' meals.
Dietary Aide/Server
10 Months- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team members to ensure smooth food service operations.
- Trained new staff on food handling procedures and safety protocols.
- Ensured a respectful environment for patients and colleagues by promoting dignity in interactions.
- Treated patients and team members with dignity and respect.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
Dietary Aide/Server
1 Year 10 Months- Demonstrated knowledge of food safety protocols.
- Works well under pressure.
- Maintained clean, orderly, and safe dining room and service area, ensuring a pleasant environment for residents and visitors.
- Stored and labeled food properly to uphold infection control standards and ensure food safety.
- Cultivated strong relationships with employees, residents, families, and visitors to enhance communication and service quality.
- Exhibited a calm demeanor and positive attitude in challenging situations.
- Implemented practices to prevent cross contamination in food preparation.
- Maintained cleanliness through regular washing and sanitizing procedures.
- Follow service etiquette.
Education
High School Diploma
High School Diploma
Skills
Serving
Customer service
Guest services
Food service
Menu knowledge
Food Safety
Cash register
Time Management
Organizational Skills
Team collaboration
Safety protocols
Safety awareness
Active listening
Positive attitude
Venipuncture technique
Blood collection
Certification
Phlebotomy technician
Languages
Spanish
Full Professional
Timeline
Waitress
Continental house of pancakes
03.2025 - CurrentRead More
Dietary Aide/Server
Green oaks of Valparaiso
03.2024 - 01.2025Read More
Dietary Aide/Server
Residences at Coffee Creek
03.2022 - 01.2024Read More
Chesterton High School
High School Diploma
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New Vista High School
High School Diploma
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