Summary
Work History
Education
Skills
Timeline
Generic

Emily Soliz

San Antonio,TX

Summary

I have experience with technical support, documentation, inventory management, and process-based work. I am comfortable working independently, following guidelines, reviewing information, and using different systems and tools. I bring strong critical-thinking skills, patience, and a consistent approach to tasks that require focus and decision-making

Work History

Team Member

Laguna Madre
2022 - 2023
  • Reviewed and assembled orders based on order tickets to ensure accurate fulfillment.
  • Followed established steps to prepare and complete customer orders.
  • Managed multiple tasks while keeping orders organized during busy periods.
  • Processed cash and credit card transactions.

Stocking and Inventory Associate

Walmart
2016 - 2018
  • Maintained accurate inventory records to support efficient stock management within assigned departments.
  • Dated, processed, and organized products according to store procedures.
  • Restocked products and monitored inventory levels.
  • Completed price changes and updated product pricing as needed.
  • Followed established procedures for product organization, rotations, and inventory maintenance.

Technical Support Representative

Volt Workforce Solutions
2015 - 2016
  • Analyzed customer information to diagnose technical issues effectively.
  • Documented customer concerns and troubleshooting steps in the support system.
  • Researched support articles and technical resources to identify appropriate solutions.
  • Educated users on self-service tools, system navigation, and troubleshooting steps.
  • Escalated complex cases to specialized teams with clear issue summaries and notes.

Education

High School Diploma -

McCollum High School
San Antonio

Skills

  • Critical thinking
  • Documentation
  • Research
  • Information review
  • Organization
  • Data accuracy
  • Independent work

Timeline

Team Member

Laguna Madre
2022 - 2023

Stocking and Inventory Associate

Walmart
2016 - 2018

Technical Support Representative

Volt Workforce Solutions
2015 - 2016

High School Diploma -

McCollum High School

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Emily Soliz