Emily Steve
Iowa City
Summary
Proactive and results-oriented professional with experience at University of Iowa Recreational Services and Target. Excelled in roles requiring first responder skills and efficient fulfillment operations, demonstrating strong communication and team collaboration. Achieved high levels of customer satisfaction and order accuracy, showcasing a commitment to excellence and continuous improvement in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Lifegaurd
University of Iowa Recreational Services
01.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Fulfillment Team Member
Target
11.2022 - Current
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for fulfillment operations.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
- Supported quality control efforts by conducting thorough inspections of outgoing shipments, ensuring that all products met established standards before leaving the facility.
- Assisted with the onboarding of new team members, serving as a mentor and resource for questions related to order processing procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
BBA - Marketing
University of Iowa
Iowa City, IA05-2026
Skills
- Strong communicator
- Warehouse operations
- Picking and packing
- Cross-training
- Patience and empathy
- Team collaboration
- CPR and AED training
- Workload prioritization
- Training and mentoring
- Complex Problem-solving
- Data processing
- Sales support
Timeline
Lifegaurd
University of Iowa Recreational Services
01.2024 - Current
Fulfillment Team Member
Target
11.2022 - Current
BBA - Marketing
University of Iowa
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