People-focused enrollment and administrative professional supporting onboarding, paperwork, online systems, and day-to-day employee needs. Known for clear communication, attention to detail, and reliable follow-through while helping new hires, including first-time workers, transition smoothly into employment and stay supported throughout their time with the organization.
Overview
18
18
years of professional experience
Work History
Enrollment Coordinator
Arizona Conservation Corps
Flagstaff, Arizona
09.2023 - 08.2025
Processed enrollment paperwork for Arizona Conservation Corps members, ensuring compliance with organizational guidelines and accuracy. for Arizona Conservation Corps conservation crews and members.
Guided new employees through onboarding, facilitating completion of required paperwork and navigation of online systems for work start.
Acted as the main contact throughout employment, providing ongoing support, guidance, and assistance with questions or challenges.
Assisted individuals in navigating organizational requirements and processes, enabling successful transitions into employment.
Supported diverse individuals, including people entering the workforce for the first time.
Built trust through responsive communication, individualized support, and consistent follow-through.
Administrative Assistant
Arizona Conservation Corps
Flagstaff, Arizona
02.2016 - 02.2021
Served as the point person for office operations and staff support, responding independently to day-to-day needs.
Processed payroll, handled Workers' Compensation claims, and maintained accurate administrative records.
Supported staff by managing personnel files and coordinating administrative tasks in a dynamic nonprofit environment.
Identified and implemented improvements to administrative processes, streamlining daily operations and increasing effectiveness.
Trained and supported volunteers, fostering a collaborative work environment and enhancing team engagement.
Built positive relationships with coworkers, members, leaders, and organizational staff through clear communication and professionalism.
Co-Owner / Office Manager
Northern Arizona Diesel Repair
Flagstaff, Arizona
06.2013 - 01.2016
Set up a new office, established vendor contracts, and reduced recurring expenses through vendor renegotiation.
Managed accounts payable/receivable and reconciled bank accounts, ensuring accurate financial reporting and effective human resources operations.
Monitored expenses closely to ensure projects remained within allocated budgets, enhancing financial oversight and resource allocation.
Supported employees with administrative needs, managing payroll and Workers' Compensation claims to maintain compliance and employee satisfaction.
Established policies and procedures to ensure compliance with local, state, and federal regulations.
Enrollment Coordinator / Office Manager
Bruhl Chiropractic
Ames, Iowa
01.2008 - 05.2013
Coordinated patient flow and administrative activities to enhance client experience in a healthcare setting.
Arranged new patient consultations and follow-up care visits to optimize scheduling and patient care.
Verified insurance coverage and benefits before treatment appointments.
Generated accurate weekly and monthly billing statements for insurance companies and patients to ensure timely payments.
Implemented an electronic payment system to streamline the Accounts Receivable process.
Collected completed forms, signatures, and consent documents.
Education
BA - Communications And Environmental Studies
Iowa State University
Ames, IA
Skills
Enrollment processing
Onboarding coordination
Administrative Coordination
Data management
Digital Tools
Attention to Detail
Confidentiality
Adaptability & Follow-Through
Communication & Collaboration
Relationship Building & Support
PROFESSIONAL STRENGTHS
Arizona Conservation Corps leadership recognized Emily for exceptional attention to detail, strong communication, positive relationships with coworkers and organizational staff, independent problem-solving, adaptability, initiative, knowledge-sharing, teamwork, and process improvement.