Dynamic team leader with expertise in training staff and enhancing customer service. Proven ability to resolve issues promptly while maintaining high service standards.
Overview
5
5
years of professional experience
Work History
Team Leader
Jack in the Box
Kelso, WA
07.2023 - 10.2025
Trained new staff on food safety protocols and customer service techniques.
Supervised team operations, ensuring adherence to company policies and procedures.
Managed inventory levels, optimizing stock usage and reducing waste.
Implemented quality control measures to enhance product consistency and customer satisfaction.
Resolved customer complaints promptly, maintaining high service standards and loyalty.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Kitchen Staff Member
Triangle Bowl
Longview, WA
05.2022 - 02.2023
Prepared food items efficiently in high-volume kitchen setting.
Maintained cleanliness and organization of workstations and kitchen equipment.
Assisted in training new staff on food preparation techniques and safety protocols.
Collaborated with team members to ensure timely service during peak hours.
Implemented best practices for food hygiene, contributing to improved health inspection scores.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Pin Chaser
Triangle Bowl
Longview, WA
03.2021 - 05.2022
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.