Emily Stursa
Scotts Mills,OR
Summary
Dynamic Veterinary Technician and Office Manager with extensive experience at Companion Pet Clinic. Expert in medication administration and surgical assistance, ensuring optimal patient care. Recognized for exceptional customer service and effective office management, enhancing workflow efficiency and client satisfaction. Committed to compassionate care during challenging situations, fostering trust with pet owners.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Veterinary Tech/Office Manager
Companion Pet Clinic
Woodburn, OR
2000 - Current
- Assisted veterinarians with examinations and treatments for various animal species.
- Monitored vital signs and administered medications as directed by veterinary staff.
- Maintained cleanliness and organization of treatment areas and equipment.
- Educated pet owners on post-treatment care and preventative health measures.
- Assisted veterinarians in performing examinations and procedures on companion animals.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Coordinated office operations to enhance workflow efficiency and support staff needs.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
- Implemented filing system improvements, streamlining document retrieval processes.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed front desk operations, greeting visitors and directing inquiries efficiently.
- Handled incoming calls, providing accurate information and resolving issues promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
Clackamas High School
Clackamas, OR1998
Skills
Medication administration
Surgical assistance
Surgical procedures and support
Vaccine administration
General anesthesia monitoring
Surgical preparation
Laboratory skills
Pharmacy duties
Nail trimming
Suture removal
Euthanasia procedures
Medical record-keeping
Vaccinations
Dental procedures
Certification
Xray certification
Timeline
Veterinary Tech/Office Manager
Companion Pet Clinic
2000 - Current
High School Diploma -
Clackamas High School