Emily Switala
Clearfield ,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
The Meadows Frozen Custard
06.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Ice Cream Server
Vaux Dairy Freeze
05.2021 - 08.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Cashier
Gio's BBQ
08.2020 - 11.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Arts - Psychology
Gettysburg College
Gettysburg, PA05.2025
High School Diploma -
Philipsburg-Osceola Area High School
Philipsburg, PA06.2021
Skills
- Teamwork
- Customer Engagement
- Patience and Empathy
- Customer Service
- Cleaning and organization
- Excellent Communication
- Working under pressure
- Cash Handling
- Greeting customers
- Dependable and Responsible
- Guest service
- Salesmanship
Timeline
Ice Cream Server
The Meadows Frozen Custard
06.2022 - Current
Ice Cream Server
Vaux Dairy Freeze
05.2021 - 08.2021
Cashier
Gio's BBQ
08.2020 - 11.2020
Bachelor of Arts - Psychology
Gettysburg College
High School Diploma -
Philipsburg-Osceola Area High School
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