Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
Hi, I’m

Emily Thompson

Orem,UT
Emily Thompson

Summary

Dynamic and client-focused professional with a strong enthusiasm for travel and customer service. Eager to join Epic as a Travel Agent, bringing a dedicated work ethic and a passion for helping others explore the world. Adaptable and quick to learn, with a keen interest in staying updated on the latest travel trends and destinations. Excellent communication skills and a commitment to creating memorable travel experiences for clients. Excels in fast-paced environments and is eager to contribute to and learn from Epic's esteemed team.

Overview

12
years of professional experience
2
years of post-secondary education

Work History

Rover.com

Animal Caretaker
11.2022 - Current

Job overview

  • Skillfully navigated and resolved any issues or emergencies, demonstrating critical thinking and proactive problem-solving abilities.
  • Established a reputation for reliability and dependability in adhering to pet care commitments.
  • Building trust with pet owners through punctuality and dependability
  • Effective communication with pet owners regarding their animals needs with clear and prompt responses to inquiries and messages.
  • Building positive relationships with clients to encourage repeat business.

Vets on the Hudson
Edgewater, NJ

Kennel Technician
02.2019 - 07.2023

Job overview

  • Managed multiple tasks efficiently in a high-paced environment, ensuring the well-being of various animals.
  • Demonstrated a deep understanding of animal behavior and needs, providing personalized care
  • Maintained clear and effective communication with pet owners and veterinary staff regarding health concerns.
  • Effectively communicating with pet owners about their animals and clear communication within the kennel team.
  • Participated in regular staff training sessions to stay current on best practices in animal care and handling.

Christian Care Communities
Englewood, NJ

Childcare Provider
07.2015 - 03.2022

Job overview

  • Maintained a calm and positive demeanor in challenging situations, fostering a nurturing and imaginative learning environment for children.
  • Built strong emotional bonds with children, providing comfort and reassurance when needed.
  • Developed and implemented engaging educational activities that promoted cognitive and emotional development.
  • Implemented innovative behavior management techniques, effectively promoting a harmonious and constructive environment for children of various ages.

Simply Vietnamese
Tenafly, NJ

Waitress
05.2012 - 01.2019

Job overview

  • Provided exceptional customer service in a busy restaurant setting, adapting swiftly to changing customer needs.
  • Adapting to unexpected situations.
  • Demonstrated strong multitasking abilities, managing customer orders and queries in a fast-paced environment.
  • Collaborated effectively with team members to ensure a high-quality dining experience.
  • Active listening to understand customer preferences.
  • Regularly received positive feedback from customers for attentiveness and ability to create a welcoming dining experience.

TJ MAXX
Westwood, NJ

Cashier
01.2012 - 06.2014

Job overview

  • Quickly adapted to new technologies and systems, providing efficient service to customers.
  • Demonstrated clear and friendly communication skills, addressing customer inquiries and concerns effectively.
  • Establishing friendly relationships with customers
  • Recognized for excellent customer service and ability to handle high-volume transactions during peak hours efficiently.

Education

West Virginia University
Morgantown, WV

Associate of Arts from Psychology
08.2016 - 05.2018

Skills

  • Honest and Dependable
  • Teamwork and Collaboration
  • Excellent Communication
  • Technical Skills
  • Marketing
  • Retail Sales
  • Client Relations

Awards

Peace4Paws Volunteer of the Year Award, 2017

Volunteer Experience

Animal Shelter, Peace4Paws, Westwood, NJ, 05/01/16-07/01/23,

  • Demonstrated a willingness to learn and adapt by taking on various tasks as needed in the shelter environment
  • Worked collaboratively with other volunteers and staff to ensure the well-being of animals, contributing to a positive team atmosphere
  • Participated in events and activities promoting animal adoptions, displaying effective teamwork and communication skills.
  • Assisted in organizing and executing fundraising events, contributing to the shelter's community outreach and financial goals.

Timeline

Animal Caretaker

Rover.com
11.2022 - Current

Kennel Technician

Vets on the Hudson
02.2019 - 07.2023

West Virginia University

Associate of Arts from Psychology
08.2016 - 05.2018

Childcare Provider

Christian Care Communities
07.2015 - 03.2022

Waitress

Simply Vietnamese
05.2012 - 01.2019

Cashier

TJ MAXX
01.2012 - 06.2014

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Emily Thompson