Summary
Overview
Work History
Education
Skills
Timeline
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Emily Tibbetts

Boynton Beach,FL

Summary

Compassionate and dedicated professional with expertise as Alumni Coordinator in substance abuse and mental health treatment, skilled in fostering long-term recovery through post-treatment engagement, facilitating daily support groups, and cultivating strong, trust-based relationships with clients.

Overview

4
4
years of professional experience

Work History

Alumni Coordinator

Recreate Behavioral Health Network
Boynton Beach, FL
05.2024 - 04.2025
  • Conducted regular outreach to alumni to provide continued support, encouragement, and relapse prevention resources.
  • Built meaningful connections with alumni, offering guidance during periods of emotional or mental health difficulty.
  • Organized alumni events to promote community building and engagement in long-term recovery.
  • Collaborated with clinical teams to ensure a seamless client transition from treatment to aftercare support.

Guest Services Advocate

Target
Delray Beach, FL
05.2023 - 04.2024
  • Resolved guest concerns with empathy and efficiency to deliver high-level customer service.
  • Applied strong decision-making and problem-solving skills in fast-paced retail environment.
  • Developed expertise in store tools, policies, and services to assist customers and teammates.
  • Maintained professionalism in all guest interactions, enhancing brand loyalty and satisfaction.

Broadcast Operator

SportsMedia Technology
Durham, NC
09.2021 - 04.2024
  • Developed personalized on-air packages for NHL broadcasts on national television.
  • Cultivated professional relationships with producers and directors to guarantee broadcast accuracy.
  • Achieved promotion within six months due to performance and consistent quality under pressure.
  • Executed live production operations, ensuring timely delivery of data-driven visuals.

Education

Bachelor of Arts - Communications

Quinnipiac University
Hamden, CT
01.2012

Skills

  • Substance use recovery support
  • Group facilitation
  • Client outreach and relationship management
  • Mental health awareness
  • Live production and broadcasting
  • Customer service and conflict resolution
  • Communication and active listening
  • Crisis management
  • Team collaboration
  • Customer service

Timeline

Alumni Coordinator

Recreate Behavioral Health Network
05.2024 - 04.2025

Guest Services Advocate

Target
05.2023 - 04.2024

Broadcast Operator

SportsMedia Technology
09.2021 - 04.2024

Bachelor of Arts - Communications

Quinnipiac University

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