Emily Tinson
East Hampton,CT
Summary
Physical Therapy Aide
Dynamic and dedicated, with experience as a Physical Therapy Aide at Physical Therapy and Sports Medicine Centers. Ability in team collaboration and conflict resolution and ensuring a safe environment for patient care. Skilled in managing schedules and operations, while ensuring a positive atmosphere for both staff and clients.
Dunkin' Donuts shift leader.
Motivated to help team members meet and exceed objectives with compassionate leadership. Problem-solver with balancing customer, company, and employee needs.
Overview
4
4
years of professional experience
Work History
Physical Therapy Aide
Physical Therapy and Sports Medicine Centers
East Hampton, Connecticut
04.2025 - Current
- Helped maintain a safe environment for both staff members and patients by following infection control policies.
- Assisted physical therapists by setting up equipment and preparing patients for treatment.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Maintained office and therapy equipment by cleaning and making minor repairs.
- Administered a simple range of motion exercises while under the supervision of a physical therapist.
- Managed scheduling and payment tasks related to patient care
Crew Member/Shift Leader
Dunkin Donuts
East Hampton , CT
05.2021 - 10.2024
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Adhered to all health code regulations while preparing food items for customers.
- Educated customers about offerings, promotions and pricing to boost sales.
- Checked orders for quality and completeness.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Maintained cleanliness and organization of the work area to uphold company standards.
Education
Eastern Connecticut State University
Willimantic, CT05-2028
High School Diploma -
East Hampton High School
East Hampton, CT06-2025
Skills
- Team collaboration
- Problem solving
- Customer communications
- Safety procedures
- Time management
- Conflict resolution
- Customer service focus
- Staff engagement
- Team collaboration and leadership
- Motivational leadership
- Flexible schedule
- Shift leadership
- POS system operation
Affiliations
- Passion for skiing
- Reading during free time
- Spending time with family, friends etc
- Working out at the gym
Accomplishments
- High honors all 4 years of High School
- Deans list, second semester of freshman year in college
Timeline
Physical Therapy Aide
Physical Therapy and Sports Medicine Centers
04.2025 - Current
Crew Member/Shift Leader
Dunkin Donuts
05.2021 - 10.2024
Eastern Connecticut State University
High School Diploma -
East Hampton High School
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