Emily Trujillo

• Communicated effectively with patients and families to enhance understanding and care.
• Administered medications according to physician prescriptions to ensure patient safety.
• Educated family members on home care techniques for elderly patients during discharge.

Handled incoming phone requests, recording detailed issues for service assistance.
Assessed technician availability and scheduled appointments based on service needs.
Coordinated responses to overnight answering service calls, ensuring customer updates.
Provided continuous updates on service delays throughout the day to enhance communication.

• Customer Service, and Dispatch, Received and processed requests for printer service
• Dispatched technicians on service calls
• Updated customers via email and phone
• Found subcontractors for out-of-state contracts
• Special Service Transportation, Operations Dispatch and
• Data Entry

• Maintained and organized documentation for Driver Orientation and Motor Vehicle Reports.
• Ensured adherence to Safety Department and Department of Transportation regulations.
• Reviewed potential driver candidates and performed thorough past employment verifications.
• Ordered and managed insurance records to support operational compliance.

• Acted as a receptionist and entered/processed customer orders
• Dispatched drivers
• Followed up with customers following deliveries
• Visited customers to maintain a service relationship.

• Received and processed customer orders for air, boat, or land
• Dispatched drivers and followed up with customers after deliveries
• Trained new dispatchers and drivers
• Oversaw all dispatch operations as a weekend supervisor
• Handled troubleshooting.

• Received and processed customer orders
• Dispatched drivers
• Followed up with customers following deliveries
• Keep customers apprised of expedite en route to destination.

• Received and processed customer orders
• Dispatched drivers
• Followed up with customers following delivery
• Prepared correspondences and invoices
• Medina - Safety and Compliance