Joyce Miller
Missouri City
Summary
Skilled Mental Health Technician with 4+ years of experience assisting clients with building coping mechanisms to address life challenges. Skilled in mediating stakeholders to resolve conflict. Comfortable in handling stress and performing under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Duty Caregiver
TD Healthcare
08.2024 - 03.2025
- Monitor vitals of patient and report changes to family.
- Assist with meals, hygiene and transportation to doctor's appointment.
- Maintain cleanliness and care supplies in the home.
- Communicate with family, answering questions and provide updates.
Mental Health Technician
Summit Ridge Hospital
03.2022 - 07.2024
- Anticipate and respond to client needs, including crisis intervention, and provide instruction in settings such as school, home, clinic, and community location.
- Assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities.
- Review instructions and supervisor updates for each client’s program, interpreting previous data, collecting narrative data, and responding to correspondence.
- Manage program schedule, including group activities, telehealth appointments, and individual check-ins.
Mental Health Specialist
Texana Center
07.2021 - 02.2022
- Assist with intake process for new clients.
- Monitor patients and record their observations.
- Transport patients to and from appointments, clinics, laboratories and/or treatments as needed.
- Work as a part of a collaborative team under the direct supervision of a Board Certified Behavior Analysts (BCBA).
- Work directly with clients to decrease challenging behaviors such as aggression.
Mental Health Technician
Harris Health System - Ben Taub General Hospital
05.2020 - 06.2021
- Provide verbal and physical prompts to clients as needed.
- Demonstrate flexibility and teamwork throughout the treatment day.
- Participate in a comprehensive 2-3 week training on ABA techniques, CPR, SAMA, and other Harris health System procedures.
- Interacted with peers, staff and visitors in a supportive and respectful manner that encouraged open communication to achieve mutual understanding.
Education
Executive MBA - Professional Management
University College of The Caribbean
12.2011
Diploma - Computer Applications
Institute of Management & Production
12.2001
Diploma - Junior Accounting
Bergen Community College
12.1981
Skills
- Experience in applied behavior analysis
- Experience as a caretaker of children and/or adults
- CPR
- Crisis intervention
- Decision-making/time-management skills
- Clinical Assessment of child & adult behavior
Certification
CPR ( American Heart Association )
Timeline
Private Duty Caregiver
TD Healthcare
08.2024 - 03.2025
Mental Health Technician
Summit Ridge Hospital
03.2022 - 07.2024
Mental Health Specialist
Texana Center
07.2021 - 02.2022
Mental Health Technician
Harris Health System - Ben Taub General Hospital
05.2020 - 06.2021
Diploma - Computer Applications
Institute of Management & Production
Diploma - Junior Accounting
Bergen Community College
Executive MBA - Professional Management
University College of The Caribbean
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