Emily Trunko
Akron,Ohio
Summary
Results-focused leader with experience managing and developing high-performing coaching teams. Expertise in performance management, SOP development, quality assurance, and process improvement. Utilizes performance metrics to enhance team effectiveness and deliver consistent results. Fosters strong cross-functional relationships and establishes clear processes to empower employees.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Coach Manager
Calibrate
2026.03 - Current
- Manage a team of 26 coaches, providing leadership, coaching, and performance support to drive achievement of key performance metrics and organizational goals.
- Develop and implement SOPs, workflows, and quality assurance tools to promote consistency, accountability, and high performance across the coaching team.
- Monitor team performance and key metrics, identify areas for improvement, and implement targeted strategies to support coaches in meeting and exceeding performance expectations.
- Partner with a diverse group of cross-functional leaders to share insights, provide input, and develop more effective processes and solutions.
- Identify operational challenges and lead continuous improvement efforts to streamline workflows, improve efficiency, and strengthen team outcomes.
- Foster a culture of accountability, collaboration, and professional development while supporting individual coaches in reaching their full potential.
Coach Lead
Calibrate
2024.12 - 2026.03
- Provided day-to-day support to team members, served as a go-to resource for questions, guidance, and problem-solving.
- Delivered coaching to members, helped them achieve their goals and fostered a positive, engaging experience.
- Monitored member outcomes and team workflows, and used insights to recommend process enhancements, build out SOPs, and optimize results.
- Acted as a bridge between team and management, facilitated communication and supported overall team effectiveness.
Accountability Coach
Calibrate
2022.02 - 2024.12
- Led large caseload of members at Calibrate, fostering team camaraderie and guiding individuals to achieve health and wellness goals.
- Excelled in fast-paced start-up environment, collaborating effectively with team to enhance member support.
- Provided support, motivation, and guidance to members, empowering them to live healthier, more vibrant lives.
Sleep Coach
Simple Habit
2021.04 - 2022.02
- As a Sleep Coach at Simple Habit, I provided personalized coaching and guidance to help individuals improve their sleep quality and overall well-being.
- Collaborated with individuals to identify and address sleep challenges, empowering them to achieve restful, rejuvenating sleep.
- Developed and delivered tailored sleep programs, providing ongoing support and motivation to clients.
- Applied strong communication and time management skills to guide clients in achieving their sleep-related goals.
Nutrition Coach
Self-Employed
2020.08 - 2021.04
- Provided personalized nutrition guidance and support to clients, enabling positive and sustainable dietary habit changes.
- Created customized meal plans and delivered education on healthy eating, enhancing clients' understanding of nutrition.
- Empowered individuals to make informed food choices, facilitating achievement of their nutritional goals.
- I successfully managed my own nutrition coaching business, demonstrating my ability to work independently and effectively communicate with clients.
Skills
- Group leadership
- Goal-oriented
- Time management
- Computer skills
- Performance management
- Ability to work under pressure
- Interpersonal skills
- Team leadership
Certification
- National Board Certified Health and Wellness Coach, National Board of Health and Wellness Coaches, 12/01/22
- Certified Nutrition Coach, National Academy of Sports Medicine, 03/01/21
Timeline
Coach Manager
Calibrate
2026.03 - Current
Coach Lead
Calibrate
2024.12 - 2026.03
Accountability Coach
Calibrate
2022.02 - 2024.12
Sleep Coach
Simple Habit
2021.04 - 2022.02
Nutrition Coach
Self-Employed
2020.08 - 2021.04