Emily Tuberville

Remote Position* Post insurance payments and patient payments for 11 offices efficiently in a timely manner (checks, credit cards and EFT's) weekly. Determine if insurance companies paid accordingly if in network or out of network. Scan each EOB to patients accounts. Locate EFT payments in the insurance websites or Dentalxchange.

Payments entered correctly.

Fees updated if applicable.

Adjustments made correctly, with proper oversight and approval.

Task sent to tthe proper department for credits and balances on accounts.

Task sent to claims for follow ups

• Laid out potential payment plans for patients.
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Educated patients on dental benefits and coordinated proper payment with insurance companies.
• Explained treatment choices to patients and helped determine best options.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Chairside assisting, sterilizing tools
• Assisted with taking X rays/CBCT

• Laid out potential payment plans for patients.
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Educated patients on dental benefits and coordinated proper payment with insurance companies.
• Explained treatment choices to patients and helped determine best options.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical/Dental treatments and procedures.
• Worked closely with patients to deliver excellent and direct individualized patient care.

• Yardi • Conducting neighborhood tours and home showings for military/DOD families • Maintaining all lease documentation and resident guide policies and procedures. • Housing seminars to junior marines and senior marines on Parris Island and on the Air Station • Move-in paperwork and home inspections with residents. Conducts move out assessments with departing residents and assess any charge for damages. • Answering resident questions and assisting in resolving resident complaints Providing high standard of customer service to residents through a prompt and courteous response to all inquiries. • Developing and maintaining strong resident relations. • Assisting with monitoring curb appeal throughout the community and office. • Enforcing residents guide and community standards by regularly inspecting the community including, homes, community facilities and common areas.