Emily Valdez
Grand Prairie,TX
Summary
Proven track record in enhancing laboratory efficiency and safety at Ceramic Illusions INC, leveraging expertise in lab equipment maintenance and a strong team player attitude. Excelled in roles requiring meticulous attention to detail and robust interpersonal communication, contributing significantly to process improvements and a positive work environment. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.
Overview
7
7
years of professional experience
Work History
Laboratory Technician
Ceramic Illiusions INC
08.2022 - Current
- Cleaned and sterilized tools and equipment to maximize purity of products.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Assisted in the development of new laboratory methods, leading to increased product output.
Museum Assistant
Feever
09.2021 - 03.2022
- Supported educational programming efforts by developing content for workshops, lectures, and hands-on activities tailored to various age groups.
- Facilitated smooth daily operations within the gift shop area by managing cash transactions, stocking merchandise displays, and providing excellent customer service to visitors.
- Contributed to successful exhibition openings by coordinating logistics and assisting with exhibit installations.
- Improved visitor satisfaction with personalized attention and prompt responses to inquiries regarding museum collections and history.
- Ensured a welcoming atmosphere for visitors by maintaining clean gallery spaces and promptly addressing any concerns or issues that arose during visits.
- Provided valuable input during staff meetings regarding ways to improve museum operations, visitor experience, and outreach initiatives.
Bartender
Torchy's Tacos
07.2017 - 07.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Cashier Team Lead
Torchy's Tacos
07.2017 - 07.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Bowie High School
2013
Skills
- Laboratory safety protocols
- Sample Preparation
- Interpersonal and written communication
- Lab equipment maintenance
- Safety Compliance
- Research and documentation
- Supply Maintenance
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
Timeline
Laboratory Technician
Ceramic Illiusions INC
08.2022 - Current
Museum Assistant
Feever
09.2021 - 03.2022
Bartender
Torchy's Tacos
07.2017 - 07.2019
Cashier Team Lead
Torchy's Tacos
07.2017 - 07.2019
High School Diploma -
Bowie High School
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