Emily Valdez
New York
Summary
Detail-oriented and highly organized veterinary technician with 3+ years of experience in providing compassionate care, managing patient records, and collaborating with multidisciplinary teams in a fast-paced healthcare setting. Skilled in data entry, patient scheduling, inventory management and client communication. Transitioning to clerical work with a strong foundation In administrative tasks and an eagerness to apply my organizational and problem-solving abilities to office environments. Known for exceptional multitasking, attention to detail. And maintaining a high level of accuracy in all tasks.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
The Center for Veterinary Care
236 E 75st New York, NY 10021
09.2021 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Medical scribing.
- Prepared and dispensed medication.
- Filing medical Records.
- Scanning important documents.
- Client communication. English/ Spanish
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
Sales Associate
Victoria's Secret & PINK
New York, NY
08.2017 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
High School Diploma -
The High School of Fashion Industries
New York, NY06-2017
Skills
- Laboratory skills
- Client education
- Treatment administration
- Medication dispensing
- Patient monitoring
- Wound treatment
- Procedure support
- File organization
- Scheduling and calendar management
- Data entry
- Microsoft office
- Copying documents
- Maintaining records
- Scanning documents
- Typing speed
- Billing and invoicing
- Office supply management
- Scheduling appointments
- Phone reception
- Email management
- Customer service
- Verbal communication English/ Spanish
- Clerical support
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Veterinary Technician
The Center for Veterinary Care
09.2021 - Current
Sales Associate
Victoria's Secret & PINK
08.2017 - 04.2019
High School Diploma -
The High School of Fashion Industries