Summary
Overview
Work History
Education
Skills
Languages
Timeline
Motivations
Behaviors
Awards
Work Availability
References
Hi, I’m

Emily Vega

Bergenfield,NJ
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Emily Vega

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication in Fluent Spanish as well.

Overview

3
years of professional experience

Work History

Bergenfield Fitness

Front Desk Manager
02.2023 - Current

Job overview

  • Aided a startup company with their advertisement and marketing.
  • Generate 500+ sales including Spanish speakers
  • Enhanced guest satisfaction by efficiently addressing and resolving concerns during their visit.
  • Streamlined gym membership sign-ups, cancellations, billing issues, insurance, and advanced payments for a smoother guest experience.
  • Managed team organization, ensuring adequate staffing work for optimal front desk operations.
  • Collaborated with coworkers and maintenance to ensure bathrooms, machinery & equipment were cleanand functioning.
  • Maintained & organized the cleanliness of the gym.

Abercrombie and Fitch

Cashier/ Associate
03.2021 - 11.2021

Job overview

  • Cashier/ Register
  • Helping Customers
  • General Cleaning + Additional COVID Cleaning,
  • Re-stocking products
  • Folding

Spinal Rehabilitation

Receptionist
10.2020 - 04.2021

Job overview

  • Answering phone calls
  • Scheduling appointments
  • Walking patients in
  • General Cleaning + Additional Covid Cleaning
  • Filing
  • Insurance and Payments/ Co-pay

Education

Montclair State University
Montclair, NJ

Currently A Sophomore from International Business
06.2026

Bergenfield High School
Bergenfield, NJ

Graduate of 2021, AP Psychology, AP Macroeconomics, Forensics, Public Speaking, Digital Photography, Native Honors Speakers
06.2021

Skills

  • Critical Thinking
  • Communication
  • Creativity
  • Organization
  • Teamwork
  • Problem Solving Skills
  • Perseverance
  • Delegating Work Assignments
  • Customer Service/Hospitality Services
  • Rate Changes/Cash Control
  • Reservations Management
  • Documentation and Reporting
  • Marketing and Promotions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
French
Elementary

Timeline

Front Desk Manager

Bergenfield Fitness
02.2023 - Current

Cashier/ Associate

Abercrombie and Fitch
03.2021 - 11.2021

Receptionist

Spinal Rehabilitation
10.2020 - 04.2021

Montclair State University

Currently A Sophomore from International Business

Bergenfield High School

Graduate of 2021, AP Psychology, AP Macroeconomics, Forensics, Public Speaking, Digital Photography, Native Honors Speakers

Motivations

What motivates me is my future. I want to succeed and feel good that I get to accomplish the goals that will lead me to have a successful career but to also be happy with how I live my life.

Behaviors

My work style is to work my best at everything that I can do. I'm respectful, responsible, and never give up. I share my kindness and love with those around me to help, guide, and deliver what I can or more.

Awards

  • Youth Police Academy Award-2014-2016
  • Tae Kwon Do- White Belt- Brown Belt
  • Bergenfield High School Girls Volleyball- Freshman- Varsity
  • High School Diploma- 2021
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
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morning
afternoon
evening
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References

References available upon request.

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Emily Vega